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Cash On DeliveryRelated Items
We may collect your name, delivery address, phone number, email address, order details, selected products, and other information you voluntarily provide when placing an order, requesting support, or using website features.
When you place an order, we collect the information necessary to confirm, prepare, dispatch, deliver, and manage your purchase. This may include your order contents, delivery instructions, order status, and relevant communication records.
Cash On Delivery is the only payment method available. We do not collect or store credit card numbers, debit card numbers, CVV codes, online banking credentials, or digital payment credentials because no online payment is required to place an order.
Your information is used to process and fulfil orders, arrange delivery, provide order tracking, respond to service requests, process returns and refunds, communicate important updates, prevent misuse, and improve the overall shopping experience.
We may use your phone number or email address to send order confirmations, dispatch notifications, delivery updates, return information, and other communications directly related to your purchase.
If the website provides viewing-list, wishlist, recently viewed, or similar features, information associated with those features may be stored or processed to help remember your selections and improve your browsing experience.
Necessary delivery information may be shared with the courier or logistics provider responsible for completing your order. This may include your name, phone number, delivery address, and order-related information required for successful delivery.
We may use trusted third-party providers for logistics, website hosting, analytics, communications, customer support, security, and other operational services. These providers may access only the information reasonably necessary to perform their services.
We use reasonable technical and organizational safeguards to protect personal information against unauthorized access, alteration, disclosure, misuse, or loss. Access to personal information is restricted to authorized personnel and service providers who require it for legitimate purposes.
The website may use cookies, local storage, pixels, or similar technologies to remember preferences, maintain shopping functionality, understand website activity, improve performance, and provide a more convenient browsing experience.
We may collect limited technical and usage information, such as browser type, device information, pages viewed, approximate location, referring pages, and interaction information. This information may be used to maintain security, analyze website performance, and improve our services.
Information related to your order may be used to review return, replacement, and refund requests. This may include order details, product information, delivery information, return reasons, and information needed to verify the request.
Since all purchases are made through Cash On Delivery, there are no online payment transactions to reverse. Where a refund is approved, only the information reasonably necessary to complete the applicable bank transfer, UPI, wallet, or other supported refund method may be requested.
We do not share personal information indiscriminately. Information may be disclosed when necessary to fulfil an order, provide requested services, operate the website, prevent fraud or misuse, protect our rights, or comply with applicable legal obligations.
Personal and order information may be retained for as long as reasonably necessary to fulfil orders, maintain transaction records, process returns, resolve disputes, provide customer support, improve services, and meet applicable legal or operational requirements.
While reasonable safeguards are used to protect information, no method of transmitting or storing information online can be guaranteed to be completely secure. We continuously review reasonable measures designed to reduce security risks.
Where you voluntarily subscribe to optional updates or promotional communications, we may use the information provided to send relevant messages. You may opt out of optional communications using the available unsubscribe or preference options.
The website is intended for general shopping purposes and is not knowingly designed to collect personal information directly from children. If information is identified as having been collected improperly, reasonable steps may be taken to remove it where appropriate.
Customers are responsible for providing accurate and complete information when placing an order. Incorrect or incomplete delivery details may result in delays, failed delivery, cancellation, or other difficulties in fulfilling an order.
You may choose not to provide certain information; however, some information is necessary to place and deliver an order. You may also choose whether to receive optional promotional or update communications where such choices are provided.
This Privacy Policy may be updated periodically to reflect changes in website features, services, operational practices, or applicable requirements. The updated policy will be made available through the website.
By using the website, submitting information, or placing an order, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of information as described above.